Website Care Plans

Website support to help grow your online presence, for less than a cup of coffee a day!

Once you have your site up and running, the job isn’t over! Your website needs continual attention and support so you can focus on your business and do what you do best. We offer top quality hands-on support to take care of all your website needs. 

Our monthly website support plans offer you peace of mind that every month we will be on hand to update your website, monitor its uptime and security, tweak its performance issues, and respond to requests from you and your team to edit, improve, or fix unforeseen issues in a timely manner.

Benefits Include:

Peace of Mind

that your website will run the latest version without conflicts.

Experienced Website Professionals

for an affordable price. We are available to support you and your needs.

Support Desk

you can email with a quick turnaround of 1-2 business days.

Access

to additional web design and development services.

Basic

Business Website Support
$ 99 per Month
  • Best for Standard Websites Updated Monthly
  • WordPress Core Updates
  • Software Updates to Themes and Plugins
  • Manual Website Check after Updates
  • Daily Backups w/Restoration
  • Daily Security Monitoring
  • Daily Uptime Monitoring
  • Database Optimization
  • SPAM filtering and/or cleanup
  • 30 Min Support Time (does not rollover)*
*Overage billed at standard hourly rate
Contact Us

Premium

Advanced Website Support
$ 199 per Month
  • Required for E-commerce, Membership, and advanced functionality sites
  • WordPress Core Updates
  • Software Updates including E-commerce
  • Manual Website Check after Updates
  • Daily Backups w/Restoration
  • Daily Security Monitoring
  • Daily Uptime Monitoring
  • Database Optimization
  • SPAM filtering and/or cleanup
  • Monthly 30 min Website Strategy/Consulting Call
  • Priority Support
  • 60 Min Support Time (does not rollover)*
*Overage billed at reduced hourly rate
Contact Us

Add-On Options

Any of the options below can be added to your Basic or Premium Care Package.

Not Sure Which Options to Choose?

Book a call to discuss your site needs, and get a recommendation on the best combination of services for your site!

Book A Call
Like a lawyer’s retainer, the monthly time is there for you every month to reserve your place in our queue and our resources, therefore it does not roll over. You can take comfort in the fact that what you request within your allotted minutes of time a month will be addressed by our team with immediate attention.
The purpose of our care plans is preventative care and maintenance, so we hope to prevent any of these major events from happening. However, if one of these worst-case-scenarios does occur, we will be there right there communicating with the web host on your behalf. We cannot promise your website will not be hacked but can promise we will do everything in our power to prevent it, as well as assist in the restoration and cleanup of the website with one of our backups.
Good question! Content update requests and small design improvements are the most common requests, however anything that can fit into your monthly support time is free game. We just ask you to be aware that requests for new features to your website involving installing a new plugin or a full design will likely result in a formal quote as those commonly go over the monthly dedicated time.
Email is the best way to communicate with us - it is convenient for both you and us, and gets the quickest response. However, sometimes a phone or video call is better for brainstorming ideas for future growth. This time can also be used for screen sharing or short training sessions.
If you have tasks that require more time than your monthly allotted support time, we will provide a quote for you to approve separately from your plan.
Although these plans are for sites we build or re-design, we welcome clients who are looking for a long-term relationship with a dedicated webmaster. We first like to do a Website Evaluation to become familiar with the website, how it was built and any potential issues that can arise. With the evaluation, we will perform all the "Website Updates and Monitoring" tasks and make a full backup. Most importantly we will make a list of issues to fix and suggestions for improvement needed in order to proceed with the website on a monthly plan. Based on your type of website, this Website Evaluation is a fixed fee.

Prior to on-boarding, I will conduct an assessment of your site to ensure it is in a current, stable, and secure state. If it is not, some initial work may be required in order to get your site to this state. If this is the case, I will provide a quote of what it will take to get started. Additionally, the packages above are not suitable for high-volume, complex sites. During my initial assessment, I will inform you if your site requires a more comprehensive custom package.

Book a call today and say goodbye to your website stress

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